Offshore Doesn't Mean Unsecured.
Our security infrastructure is CISM-certified. Every specialist works on company devices with screen monitoring active. Data handling protocols are enforced from day one.
Six Layers of Security
Each pillar is enforced infrastructure not a policy document no one reads.
CISM-Certified Security Framework
Our security infrastructure is built and audited under the Certified Information Security Manager (CISM) standard the global benchmark for enterprise information security management.
- CISM-aligned policies and controls
- Regular security audits and reviews
- Incident response plan in place
- Security governance structure
Screen Monitoring During Work Hours
All specialists are subject to screen recording and activity monitoring during their work hours. This is disclosed upfront to every team member and is a condition of employment.
- Screen capture at regular intervals
- Activity logs and idle time tracking
- Reports available to clients on request
- Transparent disclosed to all staff
Company-Managed Devices Only
No personal devices are used for client work. All work is performed on company-provisioned, centrally managed laptops. BYOD is prohibited.
- Corporate hardware only zero personal devices
- Remote MDM (Mobile Device Management) enrollment
- Forced disk encryption on all machines
- Centralized software installation and updates
Data Handling & Access Control
Specialists are trained on data handling protocols. Access is granted on a need-to-know basis. We don't store your client data your specialist accesses it within your systems.
- Principle of least privilege access
- NDA signed by all staff before engagement
- Data handling training completed at onboarding
- Client credentials stored in client-controlled vaults
Background Verification
Every specialist undergoes background verification before joining our team. This is part of our 7-layer vetting process not an afterthought.
- Criminal background check
- Employment history verification
- Identity verification
- Reference checks from previous employers
Incident Response & Accountability
If a security concern arises, your Business Success Executive is your first contact. We have a documented escalation process and can deactivate device access remotely within minutes.
- Named Business Success Executive for escalation
- Remote device wipe capability
- Documented incident response playbook
- Client notification protocol within 24 hours
Security Questions
Direct answers to what security-conscious operators ask us.
Can the specialist access my company's systems securely?
Yes. Specialists access your systems using credentials you control and provision. We recommend using a password manager with access scoping (like 1Password Teams or LastPass Enterprise) so you can revoke access instantly. We do not store or manage your credentials.
What happens if a specialist leaves?
Your BSE notifies you immediately. You revoke access to your systems (we guide you through this). We initiate a replacement within your guarantee window. Device access is deactivated on our end the same day.
Is the screen monitoring visible to the specialist?
Yes. Every specialist is informed at onboarding that screen monitoring is active during work hours. It is a condition of employment and is fully disclosed. This transparency is intentional.
Do you handle GDPR or HIPAA compliance?
Our framework covers standard data handling and security controls. For GDPR or HIPAA-regulated data, we recommend you apply the appropriate access restrictions from your side. Speak to your BSE about specific compliance requirements before onboarding.
Can I get a security overview before hiring?
Yes. Book a call and request a security briefing. Your BSE can walk through the infrastructure, monitoring, and controls relevant to your use case.
Questions About Security? Book a Briefing.
Your Business Success Executive can walk through the controls relevant to your specific setup before you hire.
Get 3 Vetted Candidates in 14 Days
Tell us what you need. We'll match you with 3 pre-vetted offshore specialists managed, monitored, and ready to work your US hours.
14-Day Candidate Delivery
From form submission to 3 matched candidates guaranteed.
Dedicated Business Success Executive
Your BSE manages performance, reporting, and escalation so you don't have to.
Free Replacement Guarantee
If your specialist underperforms or leaves, we replace them at no extra cost.
Start Your Free Match
Takes about 2 minutes. No credit card required.
No upfront fee · Free replacement guarantee · 14-day candidate delivery